
Refund Policy
This refund policy outlines the process for seeking refunds for services purchased through Komfy Trip LLP.
Refunds
- Flight Refunds: Processed per airline's policy. Non-refundable tickets may apply. Processing typically takes 7-10 business days.
- Service Discrepancies: Report issues within 24 hours of check-in. Cases evaluated individually with service providers.
- Defective Services: Contact support immediately if services aren't as described. Compensation based on vendor policy.
General Terms
- For services with manufacturer's warranty, claims must be made directly with the provider.
- Komfy Trip LLP acts as a facilitator between customers and airlines and does not control their refund policies.
- Approved refunds are processed within 10 business days, with credit appearing in 3-5 business days after processing.
- For assistance, contact info@comfyytrip.com.