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Refund Policy

This refund policy outlines the process for seeking refunds for services purchased through Komfy Trip LLP.

Refunds

  • Flight Refunds: Processed per airline's policy. Non-refundable tickets may apply. Processing typically takes 7-10 business days.
  • Service Discrepancies: Report issues within 24 hours of check-in. Cases evaluated individually with service providers.
  • Defective Services: Contact support immediately if services aren't as described. Compensation based on vendor policy.

General Terms

  • For services with manufacturer's warranty, claims must be made directly with the provider.
  • Komfy Trip LLP acts as a facilitator between customers and airlines and does not control their refund policies.
  • Approved refunds are processed within 10 business days, with credit appearing in 3-5 business days after processing.
  • For assistance, contact info@comfyytrip.com.